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Fees/Billing
Fees for professional services, laboratory,
x-ray and other special services are based on the nature and extent of
the services rendered. Payment is expected at the time of service unless
other arrangements are made. All co-payments are due and payable at the
time of service. If you receive care for a work-related injury, please
notify the receptionist when you arrive for your appointment. We will
need to obtain employment information for billing purposes. Medicaid
recipients are required to show their card at each visit. Billing
statements are sent out at varying times of the month, depending on the
first letter of your last name. Statements are sent to the head of the
household. All charges are due and payable within 30 days of the time of
service.
If you have any questions about your statement, please call the
Business Office at (605) 997-2471. We will be happy to answer your
questions.
Insurance
It is the patient’s responsibility to provide the business office
with accurate insurance policy information. Flandreau Medical Center
will submit claims to your insurance company. Insurance billing is done
as a courtesy, however, the account balance is ultimately the patient’s
responsibility. It is also the patient’s responsibility to negotiate
with the insurance carrier. For those without insurance, payment plans
are available. All providers at the Flandreau Medical Center are
participating with Medicare. Claims are sent by the clinic, the Medicare
sends payment directly to the clinic. The clinic also files claims for
supplemental insurance to Medicare. Patients with supplemental insurance
need to provide policy information to the business office so those
claims can cross over.
Our insurance department is available to assist you with any
questions you have regarding insurance processing.
Flandreau Medical Center/Avera Health acknowledges the patient’s rights
and responsibilities. This information is provided upon request.
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